KL13092101 - Account Specialist - Account Servicing and Sales Order Management

  • Steadily growing industry

  • Handled in calls, through email and meetings

  • Salary of up to HK$ 20, 000 per month + bonus

Hong Kong

Permanent

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Job Description

  • Deliver professional after-sales service for total customer satisfaction

  • Act as the contact point between customers and internal parties

  • Co-operate with internal parties in order to complete the sales order

  • Handle customers’ feedback and complaints independently with resolution and following up with related parties proactively for services enhancement

  • Maintain good business relationship with customers

Requirement

  • Diploma educated

  • 3 years or above account servicing or customer servicing skills

  • Detail minded and able to multi-task

  • Customer-oriented with strong customer service sense and complaint handling skills

  • Good command of spoken and written English and Mandarin