KL30082107 - Senior Customer Services Officer

  • High-end customer service

  • Professional firm based in US

  • Monthly income of up to HK$ 30, 000

Hong Kong

Permanent

17-35K

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Job Description

  • Support customer services department on daily operation admin work, including report preparation, data entry and other admin duties.

  • Be responsible for handling members’ enquiries from multiple channels, including voice, email and online.

  • Support team on internal and external communication on ad hoc projects or assignments.

Job Requirements

  • High Diploma educated

  • 3 years or above customer service experience on frontline customer interaction, flight service, shopping mall or hotel concierge will be an advantage

  • Excellent command of spoken English and Chinese (including Putonghua)

  • Attentive to details and a good team player

  • Excellent interpersonal and communication skills

  • Patience, good manner, cheerful and service oriented