KL30082107 - Senior Customer Services Officer
High-end customer service
Professional firm based in US
Monthly income of up to HK$ 30, 000
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Support customer services department on daily operation admin work, including report preparation, data entry and other admin duties.
Be responsible for handling members’ enquiries from multiple channels, including voice, email and online.
Support team on internal and external communication on ad hoc projects or assignments.
High Diploma educated
3 years or above customer service experience on frontline customer interaction, flight service, shopping mall or hotel concierge will be an advantage
Excellent command of spoken English and Chinese (including Putonghua)
Attentive to details and a good team player
Excellent interpersonal and communication skills
Patience, good manner, cheerful and service oriented